Effective Date: August 2026
Welcome to the website of EXCEL PUMPS PRIVATE LIMITED (“EXCEL PUMPS”, “we”, “our”, or “us”).
These Terms of Service (“Terms”) govern your access to and use of www.excelpumps.in, including its product information, technical content, enquiry facilities, downloadable materials, communications and links to our online store and other related services.
By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the website.
EXCEL PUMPS PRIVATE LIMITED is an industrial pump manufacturer, designer, supplier and exporter established in 1988.
Our products and engineering solutions include, among others:
Rotary gear pumps
High-pressure plunger pumps
Triplex plunger pumps
Centrifugal pumps
Self-priming mud pumps
Hydro-test pumps
Customized pumps
Tailor-made pumping systems and equipment
The website provides product information and technical assistance relating to these products and applications. citeturn0search0turn0search1
You may use this website for legitimate business, informational, technical, purchasing and communication purposes.
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to the website or its systems
Interfere with website operation or security
Introduce viruses, malicious code or harmful software
Copy, reproduce or commercially exploit website content without permission
Misrepresent your identity or business affiliation
Use automated systems to collect website information in a manner that could adversely affect the website
Use website information to compete unfairly with EXCEL PUMPS
Submit false, misleading, fraudulent or unlawful information
We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been violated.
We make reasonable efforts to ensure that product descriptions, specifications, photographs, dimensions, performance data, pressure ratings, flow ranges, materials and other technical information published on the website are accurate.
However, product information may change due to:
Engineering improvements
Product development
Material availability
Manufacturing changes
Customer-specific requirements
Changes in applicable standards
Customization
Accordingly, website information should not be treated as a final technical specification unless expressly confirmed by EXCEL PUMPS in writing.
The website contains products with different operating ranges and configurations. For example, EXCEL's published rotary gear pump information includes different capacities, pressure ratings and construction options. citeturn0search7
Information provided through the website, including technical suggestions, pump-selection assistance, flow calculations, pressure information and application recommendations, is intended as general engineering guidance.
Actual pump selection depends on the complete application, including:
Liquid characteristics
Viscosity
Specific gravity
Temperature
Flow requirement
Discharge pressure
Suction conditions
Pipe size and layout
Installation conditions
Operating hours
Duty cycle
Material compatibility
Required safety factors
Applicable industry standards
A website recommendation or preliminary calculation does not constitute a guarantee that a particular pump will perform under every installation condition.
Final selection should be based on the approved technical specification, quotation, purchase order, drawing, datasheet and/or written confirmation issued by EXCEL PUMPS.
EXCEL PUMPS provides customized and tailor-made pumping solutions.
For customized products, the agreed technical specification, approved drawing, quotation, purchase order and written commercial/technical correspondence shall take precedence over general information appearing on the website.
Customized products may not be eligible for cancellation, return or replacement except as specifically agreed in writing or required by applicable law.
Submitting an enquiry through the website does not constitute acceptance of an order.
A website enquiry, product enquiry, request for quotation or technical enquiry may be reviewed by our sales and engineering team.
Any quotation issued by EXCEL PUMPS shall be subject to the terms, conditions, validity period, technical specifications, delivery terms, payment terms and other conditions stated in that quotation.
An order becomes binding only after acceptance or confirmation by EXCEL PUMPS in accordance with the applicable commercial terms.
Where prices are displayed on our online store, they are subject to change without prior notice.
Prices may vary depending on:
Product configuration
Quantity
Materials
Accessories
Motor or drive selection
Customization
Taxes
Freight
Packaging
Delivery location
Applicable duties or charges
The price displayed online may not necessarily represent the final price for a customized industrial requirement.
Product availability and delivery estimates are indicative unless expressly confirmed in writing.
The EXCEL online store currently provides product listings and pricing for various pumps and related products. citeturn0search2turn0search3
Where products are purchased through our online store, the transaction may also be subject to the store's applicable checkout terms, payment terms, shipping conditions, return policy and other applicable commercial conditions.
The online store may display product-specific information, prices, availability and delivery information that applies to the relevant product.
Where there is a conflict between these general website Terms and a specific written quotation, purchase order or product-specific commercial term, the specific applicable commercial document shall prevail to the extent of the conflict.
Payments made through online or other electronic methods may be processed through third-party payment service providers.
EXCEL PUMPS does not guarantee uninterrupted availability of any third-party payment service.
Payment confirmation, transaction processing, refunds and related matters may also be subject to the applicable payment provider's terms.
Delivery schedules are estimates unless expressly guaranteed in writing.
Delivery may be affected by:
Manufacturing requirements
Availability of materials or components
Transport conditions
Government restrictions
Force majeure events
Customer approvals
Delays in payment
Changes requested by the customer
Third-party supplier delays
Specific delivery obligations shall be governed by the applicable quotation, purchase order and order confirmation.
Industrial pumps and pumping systems can involve high pressure, rotating machinery, electrical equipment, hazardous liquids, high temperatures and other operational risks.
Customers and users are responsible for ensuring that:
Pumps are installed correctly
Suitable safety devices are provided
Electrical installations comply with applicable requirements
Pressure-rated components are correctly selected
Suitable guards are installed
Operators are appropriately trained
Manufacturer instructions are followed
Applicable laws, standards and site safety procedures are followed
No information on this website should be interpreted as permission to operate equipment outside its specified design or safety limits.
Unless otherwise stated, the website and its content are owned by or licensed to EXCEL PUMPS.
This includes:
Company name
Logos
Trademarks
Product names
Product photographs
Drawings
Graphics
Catalogs
Brochures
Text
Technical descriptions
Website design
Videos
Other digital content
You may view and download materials for legitimate business evaluation or purchasing purposes where downloading is expressly permitted.
You may not reproduce, modify, publish, distribute, sell, commercially exploit or create derivative works from website content without prior written permission from EXCEL PUMPS, except where permitted by applicable law.
If you submit drawings, specifications, photographs, documents, application details or other information through our website or other communication channels, you confirm that you have the right to provide that information.
You remain responsible for ensuring that information submitted by you does not unlawfully disclose confidential information, intellectual property or personal information belonging to another party.
You authorize EXCEL PUMPS to use submitted information to evaluate your enquiry, prepare quotations, design products, provide technical assistance and perform related legitimate business activities.
Where a customer specifically identifies information as confidential, EXCEL PUMPS will use reasonable care in handling such information.
However, information submitted through a general website form or ordinary email should not be assumed to be protected by a formal confidentiality agreement.
For highly confidential technical designs, proprietary processes, formulas, drawings or commercially sensitive information, customers should contact EXCEL PUMPS regarding an appropriate confidentiality or non-disclosure arrangement.
We seek to keep the website current and accurate.
Nevertheless, EXCEL PUMPS does not warrant that:
Every website statement is complete
Every technical specification is current
Product photographs exactly represent the supplied configuration
The website will always be available
The website will be error-free
All website content will be compatible with every device or browser
Website content will always be free from typographical or technical errors
We may correct, update, modify or remove website content at any time.
Our website may contain links to third-party websites, online stores, payment providers, social-media platforms, logistics providers, manufacturers, suppliers or other external services.
These links are provided for convenience.
EXCEL PUMPS does not control and is not responsible for the content, availability, security, privacy practices or terms of third-party websites.
Your use of a third-party website is subject to that provider's own terms and policies.
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, retain and protect personal information.
The Privacy Policy should be read together with these Terms of Service.
To the maximum extent permitted by applicable law, the website and its general information are provided on an “as available” and “as is” basis.
EXCEL PUMPS does not provide any warranty that the website will be uninterrupted, error-free or completely secure.
Product warranties, if applicable, shall be governed by the specific warranty terms supplied with the relevant product, quotation, purchase order, order confirmation or other written commercial document.
Nothing in these Terms is intended to exclude or limit any warranty or right that cannot lawfully be excluded or limited under applicable law.
To the maximum extent permitted by applicable law, EXCEL PUMPS shall not be liable for indirect, incidental, special, consequential or punitive losses arising solely from the use of or inability to use the website.
This may include, where legally permissible:
Loss of business
Loss of anticipated profits
Loss of opportunity
Loss of data
Business interruption
Reliance on general website information
This limitation does not apply to liability that cannot legally be excluded or limited.
Any liability relating to a specific product supplied by EXCEL PUMPS shall be governed by the applicable purchase, quotation, warranty and commercial terms.
To the extent permitted by applicable law, you agree to indemnify and hold harmless EXCEL PUMPS, its directors, employees and authorized representatives from claims, losses, liabilities or expenses arising from:
Your unlawful use of the website
Your violation of these Terms
Your infringement of third-party intellectual property rights
Your submission of unlawful or unauthorized information
Your misuse of website content
Your violation of applicable laws or regulations
EXCEL PUMPS shall not be responsible for delays or failure to perform obligations caused by events beyond its reasonable control, including but not limited to:
Natural disasters
Fire
Flood
Earthquake
Epidemics or pandemics
War
Civil disturbance
Government restrictions
Acts of terrorism
Strikes or labour disruptions
Transport disruptions
Power failures
Shortages of materials
Supplier failures
Import/export restrictions
Changes in law or regulatory requirements
Commercial orders may contain specific force majeure provisions that will apply to the relevant transaction.
We may suspend, restrict or terminate access to all or part of the website where reasonably necessary for:
Security
Maintenance
Technical reasons
Legal compliance
Prevention of misuse
Violation of these Terms
Such action does not affect rights or obligations arising from separately agreed commercial contracts.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to any mandatory legal rights or applicable dispute-resolution provisions, disputes arising in connection with the website or these Terms shall be subject to the jurisdiction of the competent courts in Ahmedabad, Gujarat, India.
For specific product purchases, the governing law and jurisdiction specified in the applicable quotation, purchase order, contract or order confirmation may apply.
EXCEL PUMPS may modify these Terms from time to time to reflect changes in:
Website functionality
Products and services
Business practices
Technology
Legal requirements
Regulatory requirements
The updated version will be published on this page with a revised effective date.
Your continued use of the website after publication of updated Terms constitutes acceptance of the updated Terms to the extent permitted by applicable law.
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary, and the remaining provisions shall continue to apply.
These Terms, together with the applicable Privacy Policy and any specific commercial, quotation, purchase-order, warranty or contractual terms, constitute the applicable terms governing your use of the website and relevant services.
Where a specific written agreement applies to a transaction, that agreement shall prevail over these general website Terms to the extent of any inconsistency.
For questions regarding these Terms, website use or legal notices, please contact:
EXCEL PUMPS PRIVATE LIMITED
Ahmedabad, Gujarat, India
Email: sales@excelpumps.in
Website: www.excelpumps.in
Please use “Terms of Service – Legal Enquiry” as the email subject for matters specifically relating to these Terms.
Last Updated: August 2026
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